Personal Data
Personal data includes: first and last name, email address, place of residence, country of residence and telephone number.
When do we process personal data?
- When visiting the website, Bookatrekking.com Trips B.V. only processes your IP address.
- When you make a booking, Bookatrekking.com Trips B.V. processes your IP address, first and last name, email address, place of residence, country of residence and telephone number.
Website usage data
IP addresses, device ID and session cookies are collected so that Bookatrekking.com Trips B.V. can gather statistical information about the use of the website.
Purpose of processing
Bookatrekking.com Trips B.V. only collects and processes the personal data it needs. Processing in the sense of the General Data Protection Regulation means any action with regard to personal data, such as collecting, recording, storing and providing.
Your booking details are required to establish contact between you and the trekking company of your choice.
Your email address and telephone number are used so that the relevant trekking company can contact you and keep you informed about the status of your booking and any possible changes.
Sharing of personal data
Your personal data will be shared with the relevant trekking company of your choice.
Bookatrekking.com Trips B.V. may contact you by email to request feedback on the services you have received, in order to improve our services. For this purpose, we use Trustpilot A/S (“Trustpilot”). This means that we share your name, email address and reference number with Trustpilot.
You can read more about how Trustpilot processes your data in their
Privacy Policy.
If your data needs to be shared with a third party other than the one mentioned above, your permission will always be requested. If Bookatrekking.com Trips B.V. has a legal obligation to provide data, your data will be processed within the framework of this legal obligation.
Legislation
Bookatrekking.com Trips B.V. may collect, use, store and/or share information, including personal data, if this is considered necessary:
- to comply with applicable laws and regulations, in legal proceedings or at the request of judicial authorities;
- to maintain the conditions applied by Bookatrekking.com Trips B.V., including the investigation of possible breaches of these conditions;
- to detect, investigate, prevent and combat illegal activities, security incidents or technical problems;
- to protect the rights, property and safety of Bookatrekking.com Trips B.V. and third parties.
Storage
If you make a booking with us, we store your data on a secure server. Only authorized employees of Bookatrekking.com Trips B.V. have access to your information. These employees are bound by a contractual obligation of confidentiality.
Bookatrekking.com Trips B.V. never sells your personal data to third parties.
Cookies
Bookatrekking.com Trips B.V. collects and analyses information about the use of this website.
Storage Period
The personal data collected by Bookatrekking.com Trips B.V. will not be kept longer than necessary for the purposes for which it is collected and used.
The retention period for personal data related to finalized bookings is a maximum of 6 months after the date of booking.
Access to, modification of and deletion of personal data
At your request, Bookatrekking.com Trips B.V. will provide an overview of the personal data known to us about you.
Bookatrekking.com Trips B.V. will remove your personal data from its database at your written request, provided that all (financial) obligations have been fulfilled.
Modification of the privacy statement
Bookatrekking.com Trips B.V. may amend this privacy statement in the future. Important and/or substantial changes will be communicated in a clear manner.
If you have any questions about this privacy statement, please contact us via
contact@bookatrekking.com
