Worldwide people are feeling the effects of the recent outbreak of COVID-19 (Corona Virus). We at Bookatrekking.com are seeing a dramatic increase in inquiries about the possibilities in case your plans have changed or will change due to this pandemic at your travel destination or at home. For everyone's reference, you can find the terms and conditions for bookings at Bookatrekking.com here. Note that the Corona Virus falls under our Force Majeure clause.
Find our Terms and Conditions below:
Bookatrekking.com offers several bookable trekkings and similar products (henceforth: Products) through the website www.bookatrekking.com.
Bookatrekking.com is a marketplace where consumers meet suppliers (henceforth referred to as: trekking companies, Supplier). Bookatrekking.com acts solely as an intermediary between you and the trekking company. Bookatrekking is not a party to the contract between you as a customer and the supplier and therefore takes no responsibility or liability to you in respect of the terms and conditions of that contract whether directly or indirectly.
Bookatrekking.com is a private company with offices in The Netherlands, De Corridor 14K1, 3621 ZB in Breukelen. We are registered with the Chamber of Commerce in Utrecht under number 71743650.
As between you and Bookatrekking.com, the Website is and remains protected by copyright and/or any other intellectual property rights. You acquire no rights in the Website, and in any names, trade names, and distinctive signs of any nature (including trademarks) published on the Website. You may access and view the Website, but not incorporate it into other websites, and not copy, present, license, publish, download, upload, send or make it perceptible in any other way without our prior written consent.
Bookatrekking.com makes all reasonable efforts to ensure the accuracy of the information published in or through the Website, but Bookatrekking does not provide any warranties. Bookatrekking.com may correct, modify, amend, enhance, improve and make any other changes to our website and our services at any time or discontinue displaying or providing any content or features without a notice to you, being a website visitor, a traveler or a trekking company.
- The use of the Bookatrekking.com platform can generally be done anonymously. - Certain types of use of Bookatrekking.com website, such as the making of bookings, require registration. During registration, the user sends an electronic registration form and consents to the General Terms and Conditions. The registration with Bookatrekking.com is only concluded once a confirmation is sent to the e-mail address specified by the user. Natural person must be over the age of 18 in order to register.
- Your deposit of 15% will not be reimbursed or refunded if you cancel the booking in all circumstances. In order to cancel your booking, please contact our support department. In case you have paid 100%, your are eligible for a refund of 85%. You will lose your right to reschedule after a refund of 85%.
- In case of Force Majeure your deposit of 15% will not be reimbursed or refunded. Bookatrekking.com withholds the right to change your booking to an alternative trek as offered by the same local trekking operator. - You don’t have any rights on a (partially) reimbursement or refund of the initially paid deposit if you change your booking. To change your booking, please contact your trekking operator directly.
- With some treks, the complete payment (100%) has to be done 45 days prior to departure into the bank account of Bookatrekking.com B.V. In this case, 85% of your payment will not be reimbursed or refunded if you cancel the booking in all circumstances within 45 days of de departure date.
If you are a Supplier, then the Supplier Agreement applies to you.
You pay a deposit of 15%. This amount will reserve your dates. The outstanding amount can be paid directly to the trekking company upon arrival. It’s as easy as that. With some treks, the complete payment (100%) has to be done 45 days prior to departure into the bank account of Bookatrekking.com B.V. Before making the booking, please check precisely whether the respective trekking is subject to this payment condition. If you did not pay for the booked Product or if your credit card is revoked, your claim to receive the Product is canceled. Such instance shall be regarded as a cancellation and the cancellation policy shall apply. All prices on Bookatrekking.com are quoted per person and include VAT and all other taxes. Local taxes may be charged on site. These prices specified by the Suppliers may be subjected to special conditions, for example with regards to cancellation and the refunding of payments made. Before making the booking, please check precisely whether the respective service agreement is subject to separate conditions.
Data usage and data protection
Sharing information with third parties
When you conclude a purchase of a Product offered on Bookatrekking.com, some or all of the data you have provided to Bookatrekking.com will be transmitted to the provider of such Product in order to allow the Supplier to ensure a proper execution of the booked Product. Whenever required by authorities or legal bodies Bookatrekking.com will also provide the requested information for the purpose of comply with the law. Bookatrekking.com hereby reserves the right to transmit such data to third parties, authorities etc.
Third Party Content & Links to other websites
Bookatrekking.com does not assume any responsibility for third party content (including any activities available for booking requests, and information relating to such activities) that may be available on the Website, and for content linked to the Website or which are linked to, from it or referred to. Bookatrekking.com does not recommend or endorse such content, and will not have any liability relating to it. Where Bookatrekking.com links to third party websites, you use such websites at your own risk. We recommend reading the policies of these websites and review how these websites may process personally identifiable data relating to you. If you think we have illicit content on the Website, please send an email to email@example.com.
Bookatrekking.com excludes its liability. Bookatrekking.com acts solely as an intermediary between you and the trekking company. Bookatrekking is not a party to the contract between you as a customer and the supplier and therefore takes no responsibility or liability to you in respect of the terms and conditions of that contract whether directly or indirectly. The participation in any of the events hosted by the trekking companies is at own risk. We exclude, to the maximum extent permitted by the applicable law, any liability which may arise as a result of the use of this Website or the content contained within it. We will not be held responsible or liable for any direct or indirect loss or damages caused or alleged to have been caused by your use, of, or reliance on any content available on the Website or third party links
Use of this Website and Booking Platform is governed by Dutch law. Any dispute should exclusively be submitted competent Court in Amsterdam, The Netherlands.