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When making a booking or simply using the platform, it is important that you familiarize yourself with the terms and conditions (T&Cs) of Bookatrekking.com. You can find our full terms and conditions below.

In general

Bookatrekking.com offers several bookable trekkings and similar products (henceforth: Products) through the website www.bookatrekking.com.

Bookatrekking.com is a marketplace where consumers meet suppliers (henceforth referred to as: trekking companies, Supplier). Bookatrekking.com acts solely as an intermediary between you and the trekking company. Bookatrekking.com is not a party to the contract between you as a customer and the supplier and therefore takes no responsibility or liability to you in respect of the terms and conditions of that contract whether directly or indirectly.

Company details

Bookatrekking.com is a private company with offices in The Netherlands, De Corridor 14K1, 3621 ZB in Breukelen. We are registered with the Chamber of Commerce in Utrecht under number 71743650.

Applicability of the terms of use

These ‘Terms and Conditions’, together with our ‘Privacy Policy’, are bound on every part of the Website. Visitors of the Website may use the Website only on condition that they accept the Terms of Use and read and understand the Privacy Policy. By using the Website or any part of it means you accept that you have read and understood the Terms and Conditions and the Privacy Policy, and agree to be bound by all parts of them.

Privacy

Please see our Security and Privacy Policy.

Copyright

As between you and Bookatrekking.com, the Website is and remains protected by copyright and/or any other intellectual property rights. You acquire no rights in the Website, and in any names, trade names, and distinctive signs of any nature (including trademarks) published on the Website. You may access and view the Website, but not incorporate it into other websites, and not copy, present, license, publish, download, upload, send or make it perceptible in any other way without our prior written consent.

Warranties

Bookatrekking.com makes all reasonable efforts to ensure the accuracy of the information published in or through the Website, but Bookatrekking does not provide any warranties. Bookatrekking.com may correct, modify, amend, enhance, improve and make any other changes to our website and our services at any time or discontinue displaying or providing any content or features without a notice to you, being a website visitor, a traveler or a trekking company.

Registration

The use of the Bookatrekking.com platform can generally be done anonymously. Certain types of use of Bookatrekking.com website, such as the making of bookings, require registration. During registration, the user sends an electronic registration form and consents to the General Terms and Conditions. The registration with Bookatrekking.com is only concluded once a confirmation is sent to the e-mail address specified by the user. A natural person must be over the age of 18 in order to register.

Booking Policy

- Once you pay a 15% deposit, your booking is made, you receive a payment confirmation and the availability is checked again. Once your trek is confirmed you will receive a booking confirmation with all trekking and contact details. *Please note: For self-guided walking tours in Europe offered by Bookatrekking.com Trips BV different Booking Conditions apply.

- You have the option of paying the rest of your payment on arrival at your destination. This can be a cash or credit card payment at the office of the operating trekking company. If you choose to pay 100% to Bookatrekking.com we will handle the financials with the operating trekking company. *Please note: For self-guided walking tours in Europe offered by Bookatrekking.com Trips BV different Booking Conditions apply.

Cancellation Policy

- You can change your reservation by contacting our trekking experts to discuss the possibilities. Extra costs for changing the booking might occur. You don’t have any rights to a (partially) reimbursement or refund of the initially paid deposit if you change your booking.

- When you cancel your booking you will lose your paid deposit under all circumstances. Please contact us to arrange your cancellation.

- In the case of Force Majeure your paid deposit will not be reimbursed or refunded. Bookatrekking.com withholds the right to change your booking to an alternative trek as offered by the same local trekking operator.

Supplier agreement

If you are a Supplier, then the Supplier Agreement applies to you.

Payments

You pay a deposit of 15%. This amount will reserve your dates. The outstanding amount can be paid directly to the trekking company upon arrival. It’s as easy as that. With some treks, the complete payment (100%) has to be done prior to departure into the bank account of Bookatrekking.com B.V. Before making the booking, please check precisely whether the respective trekking is subject to this payment condition.

If you did not pay for the booked Product or if your credit card is revoked, your claim to receive the Product is canceled. Such an instance shall be regarded as a cancellation and the cancellation policy shall apply. All prices on Bookatrekking.com are quoted per person and include VAT and all other taxes. Local taxes may be charged on site. These prices specified by the Suppliers may be subjected to special conditions, for example with regards to cancellation and the refunding of payments made. Before making the booking, please check precisely whether the respective service agreement is subject to separate conditions.

Data usage and data protection

Please see our Privacy Policy.

Sharing information with third parties

When you conclude a purchase of a Product offered on Bookatrekking.com, some or all of the data you have provided to Bookatrekking.com will be transmitted to the provider of such Product in order to allow the Supplier to ensure a proper execution of the booked Product. Whenever required by authorities or legal bodies Bookatrekking.com will also provide the requested information for the purpose of complying with the law. Bookatrekking.com hereby reserves the right to transmit such data to third parties, authorities, etc.

Third-Party Content & Links to other websites

Bookatrekking.com does not assume any responsibility for third-party content (including any activities available for booking requests, and information relating to such activities) that may be available on the Website, and for content linked to the Website or which is linked to, from it, or referred to. Bookatrekking.com does not recommend or endorse such content, and will not have any liability relating to it. Where Bookatrekking.com links to third-party websites, your use such websites at your own risk. We recommend reading the policies of these websites and review how these websites may process personally identifiable data relating to you. If you think we have illicit content on the Website, please send an email to support@bookatrekking.com.

Liability

Bookatrekking.com excludes its liability. Bookatrekking.com acts solely as an intermediary between you and the trekking company. Bookatrekking is not a party to the contract between you as a customer and the supplier and therefore takes no responsibility or liability to you in respect of the terms and conditions of that contract whether directly or indirectly. Participation in any of the events hosted by the trekking companies is at the user's own risk. We exclude, to the maximum extent permitted by the applicable law, any liability which may arise as a result of the use of this Website or the content contained within it. We will not be held responsible or liable for any direct or indirect loss or damages caused or alleged to have been caused by your use, of, or reliance on any content available on the Website or third party links

You indemnify Bookatrekking.com from and against all claims, suits, demands, actions, liabilities, costs, and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the Website. In no event will Bookatrekking.com be liable for any loss, damage, cost, or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this Website.

Applicable law

Use of this Website and Booking Platform is governed by Dutch law. Any dispute should exclusively be submitted at a competent Court in Amsterdam, The Netherlands.

About us

At Bookatrekking.com you'll find the treks that will make your life unforgettable. Whether you want to discover the Inca Trail or climb the Kilimanjaro, Bookatrekking.com offers a wide and varied range of services. Here, no false promises are made, prices are transparent and every booking is confirmed immediately. Find, compare, book and trek.

© 2021 Bookatrekking BV

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